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VMware - VMware Advanced Monitoring powered by ControlUp Add-on to Horizon/ Horizon Apps (perpetual) or Horizon/ Horizon Apps Universal (subscription)
(Core) - Subscription license (1 month) + VMware Production Support for Cloud Products - 50 concurrent users - hosted - SPP, HPP - monthly fee
VMware
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Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | VMware Advanced Monitoring powered by ControlUp Add-on to Horizon/ Horizon Apps (perpetual) or Horizon/ Horizon Apps Universal (subscription) - (Core) - subscription license (1 month) + VMware Production Support for Cloud Products - 50 concurrent users |
| Product Type | Subscription license - 1 month |
| Category | Online & appliance based services - remote monitoring & management |
| Installation Type | Hosted - SaaS |
| License Qty | 50 concurrent users |
| Licensing Program | VMware Subscription Purchasing Program (SPP), VMware Hybrid Purchasing Program (HPP) |
| Bundled Support | VMware Production Support for Cloud Products |
| Licensing Details | Monthly fee |
| Service & Support | New releases update |
| General | |
| Category | Online & appliance based services - remote monitoring & management |
| Product Type | Subscription license - 1 month |
| Installation Type | Hosted - SaaS |
| Bundled Support | VMware Production Support for Cloud Products |
| Service & Support | |
| Type | Emergency phone consulting - 1 month / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month / 6 contacts - response time: 4 business hours - availability: 10 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 month / 6 contacts - response time: 8 business hours - availability: 10 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 month / 6 contacts - response time: 12 business hours - availability: 10 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 month / 6 contacts ¦ Web knowledge base access - 1 month ¦ Web support - 1 month ¦ New releases update - 1 month ¦ Remote monitoring - 1 month ¦ Technical support - 1 month - severity critical |
| Licensing | |
| License Qty | 50 concurrent users |
| Licensing Program | VMware Subscription Purchasing Program (SPP), VMware Hybrid Purchasing Program (HPP) |
| Details | Monthly fee |